German Speaking Customer Service Agent

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Our client is a very successful and well-reputed igaming operator based in Malta which is looking for a German Customer Support representatives to join their growing operations.

Working on a shift-basis, your shifts will cover from 8am to 11pm.

Role and Responsibilities

  • Customer support via multiple chats
  • Email support
  • Relay information about products & special events
  • Work in a team environment
  • Shifts from 7am to 11PM Mon-Sun on a rota-basis
  • Requirements & Attributes

Requirement

  • Previous experience of working in Customer Support in igaming would be an asset
  • German Native or C2/C1, both written and spoken
  • Fluent in English, both written and spoken
  • Excellent chat management skills
  • Customer Service mindedness
  • Understanding of compliance regulations for the German market
  • Understanding of or formal training in Responsible Gaming
  • Excellent time management & organisational skills
  • Reliable and meticulous
  • Team worker with a positive outlook
  • The company offers excellent employment terms and the chance to work in a great team, with ample opportunity to grow with the company and grow your career. 

Excellent opportunity for someone who wants to really invest in a career in igaming!
The company offers a one year fixed term contract which can then be converted into indefinite. A very competitive salary as well as excellent benefits come with this opportunity.

Apply with your CV in English & a cover letter.

*JobMatchingPartner Limited is a recruitment agency licenced in Malta, EU. We act on behalf of numerous clients based in Malta and elsewhere. JobMatchingPartner does not share your personal details with any third party without your written consent

Additional information

  • Yearly salary

    24000 - 27600 EUR

  • Employment type

    Full-time

Or, know someone who would be a perfect fit? Let them know!

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