CRM Coordinator B2C

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This is a fantastic opportunity for a creative and well-organised individual with brilliant communication skills and a knowledge of CRM systems. Our client is an online casino operator, looking for a CRM Campaign Coordinator to join their marketing team.

The successful candidate will have an impact on the creation and development of an innovative brand and work within an international team in a flexible work environment.  

The CRM Campaign Coordinator will be responsible for the creation and execution of CRM promotions, providing insights about campaign performance and creating promotional content for various campaigns.  

Role & Responsibilities  

  • Creating, implementing, and execution of CRM promotions, including management of segments, setting up on-site and off-site promos
  • QA the full bonus journey to prevent mistakes and errors
  • Setup bonuses, promotions, and races on the back office
  • Prepare and coordinate info pages and communication journeys, ensuring all journeys owned are delivering as expected
  • Work with the campaign analyst to provide useful insights about campaign performance and provide relevant feedback
  • Creating and improving CRM email templates and marketing materials for the various markets
  • Assisting in producing and delivering campaign briefs and plans
  • Coordinate, plan and request the delivery of promotional content, including banners, newsletters, and other promotional material
  • Help maintain and implement a multi-geo promotional calendar
  • Perform market research when needed to ensure retention plans are best suited to the local market and to find new campaign opportunities 

Skills, Experience & Education 

  • HTML and CSS knowledge is essential
  • Experience in B2C CRM is essential
  • Experience in iGaming
  • Excellent communication skills in English, written and spoken
  • Highly organised and analytical
  • Attention to details and task-oriented
  • Result and objective-driven
  • Eager to learn and develop
  • Highly motivated team player and ability to work on own initiative
  • Previous experience with CMS software 

An attractive remuneration package with added benefits will be offered to the right candidate.

*JobMatchingPartner Limited is a recruitment agency licenced in Malta, EU. We act on behalf of numerous clients based in Malta and elsewhere. JobMatchingPartner does not share your personal details with any third party without your written consent

Additional information

  • Yearly salary

    23000 - 27000 EUR

  • Remote status

    Flexible remote

Or, know someone who would be a perfect fit? Let them know!

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