Do you love working in the igaming industry; engaging with players, and are you extremely results oriented? Working as a VIP manager doesn't suit everyone but for those who enjoy it, it becomes a way of life - and you can earn a really good wage!

Our client is a rapidly expanding casino & sportsbook and is claiming an increasing market-share of the Greek market. To better service their clients, they will be engaging a Greek VIP manager. Being a native Greek speaker is a requirement for this role, as you will not only be chatting and creating promotions for your VIPs, but also take and make phone calls so your Greek communication skills must be top notch.

Basic salary from €28-42K + comprehensive bonus scheme of up to €5K monthly.

Role & Responsibilities

• Engage with VIP clients via chat, email and phone
• Develop and sustain solid relationships with VIP client
• Assess and resolve clients' issue
• Meet VIP players for streamed and live event
• Evaluate and provide feedback on various segments relating to KPI performance
• Meet or exceed KPI target
• Take active part in developing and implementing VIP programs and initiatives

Required Skills & Experience

• Native/C2 communication-skills in Greek , both written and spoken
• Fluent communication skills in English, both written and spoken
• Experience of working for min 12 months in a customer-facing role within igaming B2C
• Candidates with previous experience of working with VIP management for the Greek market in igaming is a non-negotiable requirement and the basic salary will reflect experience

About this role

• Office-based in Limassol, Cyprus
• Up to €42K basic starting salary
• Comprehensive bonus scheme of €5K bonus on KPIs applicable after 3 months' training and trial

A range of benefits to be introduced upon completed probation.

Apply with your CV in English.

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