This is a great opportunity land a hybrid-remote role based in Malta for a German-speaking igaming professional, with a career set on Responsible Gaming, to join a well-established group of companies who are just about to launch a brand for the licensed German market (GGL). 
Fostering a culture of compliance across the company, the company manages their operations based on mandatory requirements and standards to ensure a secure user experience.

The salary offered is up to €44K, with typically working 2 days weekly from the office in St Julians, and 3 days remotely (you can work all days from the office, if you prefer). 

Role & Responsibilities

• Act as the primary contact for Responsible Gaming inquiries
• Manage Responsible Gaming cases and internal communication channels
• Monitor player activity and engage with players directly
• Communicate with players displaying potential risky behaviour
• Compile Responsible Gaming profiles for player accounts
• Follow up on player activities after Responsible Gaming interactions
• Develop and refine Responsible Gaming procedures
• Work closely with AML/Risk/Compliance team members

Education, Skills & Experience

• Excellent communication skills in German, both written and spoken
• Fluent in English, both written and spoken
• Min 3 year of Responsible Gaming-issues for the German Market / GGL
• Completed extensive training in responsible gaming
• Up-to-date on the German regulated market
• Strong empathy and compassion for players
• Previous exposure to/interest collaborating with AML / risk
• Happy to work in a partly office-based role in Malta

About this role

• Salary €36-44K
• Flexible / Hybrid-Remote role, where you split your work between office and home, with turning up at the office twice per week is standard
• Excellent opportunity for professional growth!
• Please, not that the hiring manager is NOT German-speaking so you need to, please, apply with your extensive CV in English.

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