Customer Support Agent - Danish Speaking
A well-established igaming operator based in St. Julians, Malta, is expanding their Danish Customer Support team, giving native-speaking Danish a chance to join a great employer!
You are offered hybrid-remote employment conditions following an informative induction-period, and up to €26k + €2k bonus as a starting-salary, depending on previous experience.
Role and Responsibilities
- Customer support through chat, phone, and email
- Report technical issues and market insights
- Log customer contacts, transactions and comments
- Ensure that integrity and data protection procedures are followed when maintaining customer records
Education, Skills, and Experience
- Danish native-speaker
- Fluent in English both written and spoken
- 1+ year of experience in a customer-facing role
- Experience of working in an online support environment would be beneficial
- Experience in sports betting would be considered an advantage
- Ability to work under pressure
- Strong interpersonal skills and a customer-centric attitude
- Ability to work effectively both independently and as part of a team
- Flexibility to work on shifts on weekdays and weekends
About this role
- Competitive salary of up to €26K basic + bonus
- Relocation support
- Excellent on-boarding / induction program
- Study leave
- Sports/Wellbeing allowance
- Commuting (travel) allowance
Kindly apply with your extensive CV in English
*JobMatchingPartner Limited is a recruitment agency licenced in Malta, EU. We act on behalf of numerous clients based in Malta and elsewhere. JobMatchingPartner does not share your personal details with any third party without your written consent
- Department
- Customer Support
- Locations
- Saint Julian's
- Yearly salary
- €26,000 - €28,000
- Employment type
- Full-time
Saint Julian's
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Customer Support Agent - Danish Speaking
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