Sports CRM Specialist
A well-established and highly successful iGaming operator with multiple brands operating in various regulatory jurisdictions is looking for Sports CRM Specialist to be based in Malta. If you are a sports enthusiast with an innovative approach and are data driven, this may just be a perfect fit for you!
Role & Responsibilities
- Lead the implementation, enhancement and management of the Sportsbook lifecycle and customer journey
- Collaborate closely with the CRM team to execute spotrsbook campaigns while taking ownership of Sportsbook retention metrics
- Report indirectly to the Head of Sportsbook, ensuring vertical growth
- Develop data-driven and localized CRM strategies specifically tailored for Sportsbook
- Keep the team informed of industry trends, regulatory changes, competitor strategies, and best CRM practices
- Manage budget effectively, forecasting campaign metrics such as engagement, cost, ROI, and other key performance indicators for campaign evaluation and optimization
Education, Skills and Experience
- Proficient communication and written skills in English at a C2 or native level
- Proficiency in Finnish would be considered an asset
- 2+ years of working experience with CRM tools and Sports campaigns
- Strong knowledge of sports betting, campaign planning, execution, analytical skills, and iGaming experience
- Ability to communicate effectively with team members
Additional Information
- This role is offered on a full-time basis in Ta' Xbiex Malta
- Salary is depending on experience
- Hybrid location
- Fitness allowance
- Professional Development Allowance
- Free counseling sessions
- Private Health Insurance
- Dog Friendly Office
*JobMatchingPartner Limited is a recruitment agency licenced in Malta, EU. We act on behalf of numerous clients based in Malta and elsewhere. JobMatchingPartner does not share your personal details with any third party without your written consent
- Department
- CRM and VIP
- Role
- CRM Executive
- Locations
- Ta' Xbiex
- Remote status
- Hybrid Remote
- Employment type
- Full-time
Ta' Xbiex
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Sports CRM Specialist
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