Head of VIP - casino & sportsbook
We are looking for the best Head of VIP we can find in igaming! Join a rapidly growing igaming operator with multiple brands, offices in several locations, and licenses in several regulatory jurisdictions, to lead and manage their VIP performance across the board!
Several Heads of VIP manage different, large teams. The role is office-based and the salary is negotiable depending on experience but as an indication, your Team Leaders can earn up to €48K basic and €70K with bonuses so you are expected to earn more - but you must be ready for the challenge!
- Manage multiple teams of VIP Managers in multiple locations – 5 direct reports and 30 indirect reports
- Develop & implement strategic multi-market & multi-brand VIP road maps to retain and grow player base and profit
- Manage and understand your team’s markets and KPIs
- Set KPI and other business targets and ensure delivery
- Develop existing procedures and implement enhanced processes
- Take full responsibility for the productivity of the VIP team
- Ensure best in-industry quality performance
- Liaise closely with other Heads of VIP
Skills & Experience
- 2+ years in VIP Team Lead within the igaming B2C
- Passionate about VIP management, and always up-to-date on industry trends
- Visionary manager with the ability to take data-driven decisions with both long- and short-term results taken intro consideration
- Experience of working with multiple jurisdictions and knowledge of various licenses for different regulatory bodies
- Experience of working with Responsible Gaming best practices
- Strong interpersonal & leadership skills
- Extremely results oriented
- Excellent organisational and time-management skills
- Highly computer and internet literate with good presentation & reporting skills
About this role
- Office-based in Mriehel, Malta, Sofia, Bulgaria, or Limassol, Cyprus
- Generous remuneration! Ask, perform, earn!
- Standard hours Mo-Fri 9-18
- Comprehensive bonus and benefits!
*JobMatchingPartner Limited is a recruitment agency licenced in Malta, EU. We act on behalf of numerous clients based in Malta and elsewhere. JobMatchingPartner does not share your personal details with any third party without your written consent
- Department
- CRM and VIP
- Locations
- L-Imriehel, Sofia, Limassol
- Employment type
- Full-time
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Head of VIP - casino & sportsbook
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